MyLogin | UK DIY Website Building Privacy

All the information is held in secure space. We only keep the information for as long as is absolutely necessary.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by logging in to your account. If you find any inaccuracies you can delete or correct it at anytime. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Changing the information we hold about you
Any information we have about you can be changed by you, or completely deleted at anytime until your subscription expires. If your subscription expires you can e-mail us to remove your details for you.

Statistical information gathering
We may use data held on our servers for statistical analysis and release anonymous data which cannot be traced back to any one individual.
We use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Changing the information we hold about you
Any information we have about you can be changed by you, or completely deleted at anytime until your subscription expires. If your subscription expires you can e-mail us to remove your details for you.

E-mailing you
We have a mailing list which we use to inform subscribers of our offers and site developments. You are able to unsubscribe from this list quickly and easily using the box on the front page. We will not e-mail you in the future unless:

For any questions about your privacy, please e-mail helpfulperson@mylogin.co.uk

Website Information
Delivery of your content management website should take place within 2 working days of you completing the steps. Site go-live is however, dependent on your domain name.

Security Information
Our secure server handles all the payment information. Rest assured that your information is securely held by us. Please ensure that you keep your username and password secure. No customer of ours has reported fraudulent card use as a result of a purchase made.

Payment Methods
We take Switch, Visa or Mastercard. Unfortunately we cannot take other methods of payment. If for any reason your card details are rejected after we have created your site, we will contact you by e-mail. We will give you 7 days to provide us with alternative payment details. If you fail to provide payment, we reserve the right to remove your website from our systems without further contact.

Cancellation
The service provided by us is personalised by you. It is therefore exempt from the Distance Selling Regulations Act, and your subscription cannon be cancelled. If however you are unhappy with the service we provide, please check out our complaints procedure.

Complaints Procedure
If you are unhappy with the service you receive from MyLogin, please let us know.

Its best to e-mail us, although full details of the company are shown on the About This Site page. Your contact is Andy Smith - Managing Director, and we promise to respond in 48hrs, giving a likely time scale for resolving the dispute. You can call us free of charge on 0800 0 182128. The office is staffed Monday-Friday 9am-5pm GMT.

All complaints will beheld in utmost confidentiality, and will be dealt with in a fair and effective manner, ensuring that you are kept informed at all times of its progress.

Your statutory rights are not affected.

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